The FTC has opened an inquiry into ChatGPT owner OpenAI, while Google faces a genAI-related lawsuit.
The post Generative AI faces more regulatory and legal challenges appeared first on MarTech.
When the customer calls, AI is helping to solve problems, assist agents and improve the entire journey.
The post How generative AI is improving customer experience and service calls appeared first on MarTech.
Learn ways to scale the use of large language models, the value of prompt engineering and how marketers can prepare for what’s ahead.
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AI applications and generative AI tools are becoming more widely available to marketers, but are marketers ready for them?
The post What marketers should keep in mind when adopting AI appeared first on MarTech.
The new AI-powered search engine was unveiled at the Google I/O developer conference today.
The post Here’s what the new Google search generative AI experience will look like appeared first on MarTech.